Shipping policy

Shipping Policy

Last updated: September 5, 2026

At Som Tech Store, we aim to provide reliable and affordable shipping for all orders. Please review the information below before placing your order.

📦 Order Processing

Orders are processed after payment has been successfully confirmed.

Processing time: 1–3 business days
Orders are not normally processed on weekends or public holidays.
Once your order has been shipped, you will receive tracking information by email when available.

🚚 Shipping & Delivery

We currently offer shipping to customers in the United States.

Estimated delivery time: 7–15 business days
Delivery times are estimates and are not guaranteed.
Delivery times may vary depending on the destination, shipping carrier, holidays, customs procedures, weather, or other circumstances outside our control.

Please note that your order may arrive in separate packages if multiple products are purchased.

📍 Order Tracking

Once your order has shipped, tracking information will be provided when available.

Tracking information may take a few business days to update after the package has been shipped.

🏠 Shipping Address

Please make sure your shipping address is accurate and complete when placing your order.

If you provide an incorrect or incomplete address, contact us as soon as possible. We cannot guarantee that we can change the address after your order has been processed or shipped.

📦 Lost, Missing, or Delayed Packages

If your tracking information shows that your package has been delivered but you cannot find it, please check with household members, neighbors, and your local delivery carrier.

If your package is significantly delayed or appears to be lost, please contact us and we will do our best to assist you.

🌎 Customs & Additional Fees

For international orders, customs duties, taxes, or other import fees may apply. Unless otherwise stated at checkout, these charges are the responsibility of the customer.